Privacy Policy for ByShakahs.com
At ByShakahs.com, we respect your privacy and ensure that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the information we collect through our website, www.byshakahs.com.
1. What Data Do We Collect?
We collect the following types of personal information when you visit our website or make a purchase:
- Personal Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Credit card or payment account information (processed through third-party payment providers).
- Order Information: Products you have purchased, order history, preferences.
- Technical Information: IP address, browser details, device information, location (if applicable).
- Cookies: Information about your interaction with our website, such as preferences and browsing history.
2. How Do We Collect Your Data?
- Through Forms: When you create an account, place an order, or contact us via our contact forms.
- Through Cookies and Tracking Technologies: We use cookies to remember your preferences and enhance your user experience.
- Through Payments: Payment providers like PayPal or credit card companies process your payment details.
3. Why Do We Collect Your Data?
We collect your personal data for the following purposes:
- To process and deliver orders: We use your name, address, and payment information to process and deliver your orders correctly.
- For customer service: To assist you with questions about your orders, returns, or any other requests.
- For marketing purposes: We may use your email address to keep you informed about new products, offers, or news from ByShakahs. You can always unsubscribe from our newsletters. You will only receive marketing communications if you have explicitly opted in. You can withdraw your consent at any time.
- For website improvement: We use anonymized data to improve our website’s performance and provide a better user experience.
4. Do We Share Your Data with Third Parties?
We may share your data with the following third parties, but only when necessary for the operation of our services:
- Payment providers: To process payments (e.g., PayPal).
- Shipping and delivery services: To deliver your order (e.g., DPD).
- Marketing partners: For email marketing and other marketing purposes (e.g., via Klaviyo, Google Ads).
- Other legal obligations: If required by law to share data for tax or legal purposes.
We do not sell, trade, or share your personal data with third parties for commercial purposes without your consent. We have Data Processing Agreements (DPAs) in place with third-party providers to ensure that your data is handled in compliance with applicable data protection laws.
5. How Do We Protect Your Data?
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. For example, we use encryption technologies for payments and comply with privacy laws to safeguard your information.
6. Your Rights
As an individual whose data we process, you have certain rights under the General Data Protection Regulation (GDPR), including:
- Right to access: You have the right to request access to the data we hold about you.
- Right to rectification: You can request that we correct inaccurate or incomplete data.
- Right to erasure: You can request that we delete your data, provided this does not conflict with other legal obligations.
- Right to object: You have the right to object to the processing of your data for marketing purposes.
- Right to data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the performance of our website and personalize your user experience. Cookies are small text files stored on your device. You can adjust your browser settings to block cookies, but this may affect your ability to use certain features of our website. For non-essential cookies (such as analytics and marketing cookies), we will request your explicit consent before using them.
You can manage your cookie preferences through the cookie consent banner or via your browser settings.
8. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of those websites. We encourage you to read the privacy policy of every external site you visit.
9. International Data Transfers
We may transfer your personal data to third-party providers outside the EU (for example, the U.S.). We ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses, to protect your data.
10. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
ByShakahs.com
Email: info@byshakahs.com